Decide before the attack, not during it.
When a cyberattack hits, every minute counts. That is the worst time to choose an expert incident response team. StreamStop guarantees your rates and response time ahead, so when it happens, you make one call.
Saturday, 2 a.m. The production servers are encrypted.
Without a retainer
- Find a qualified firm that’s available
- Negotiate a contract and emergency rates
- Grant access, explain the environment
- Response begins only after all that
With StreamStop
- One call to a team that knows you
- Terms and rates already agreed
- Access is already in place and the environment is known
- Response begins within 4 hours
One answer to every concern
Built around the questions your leadership, finance and IT teams will ask.
Fewer surprises when it matters most
- A fixed annual fee, with rates set before anything happens
- Included hours cover initial response (Pro and Premium)
- Faster containment, less costly downtime
- A service credit if the year passes without an incident
Covered with regulators and insurers
- Law 25 documentation handled as we go
- Forensic evidence preserved if a claim or case follows
- Your data stays in Canada, under Canadian law
- We work alongside the firm and lawyers your insurer appoints
Ready to act in your environment
- No rip-and-replace. We work with your stack.
- Access set up during onboarding, so we start the moment you call
- Your team gets reinforcements, not another thing to manage
- On-site through local partners when it matters
Fit for your business
Coverage for every size of business and budget. Annual prices in Canadian dollars; every plan includes a 4-hour response, 24/7/365.
Standard
$5,000/ year
Priority access and reduced rates.
- Service Level Agreement: 4-hour response, 24/7/365
- Full onboarding: your environment mapped, escalation contacts set and access ready before any incident
- Preferential rates: 20% off standard incident response rates, locked in for the year
- Discounts: 15% off vulnerability scans, incident response plans and tabletop exercises
- Canadian team, data kept in Canada
Pro
$9,000/ year
The first hours already covered.
Everything in Standard, plus:
- 15 hours of incident response included: ready the moment you call
- Lower rates still: 30% off standard incident response rates, instead of 20%
- Credits: $2,000 to use toward services if the year passes without an incident
Premium
$30,000/ year
Maximum capacity for a major incident.
Everything in Pro, plus:
- Prepared for the worst: 100 hours of incident response included for a major incident
- Best rates: 40% off standard incident response rates
- Credits: $7,500 to use toward services if the year passes without an incident
- Option: our network detection (NDR) on a virtual server in your network, $5,000 per site
Credits apply to other StreamScan services and are not redeemable for cash. Taxes extra.
Ready before you need us
A simple, one-time onboarding so the team can act from the first call.
Kickoff session
Objectives, roles, critical assets, network diagrams, tools and any existing plans.
Communication channels
Escalation contacts, communication protocols, and aligned expectations.
Access validation
Access is set up and tested so our experts can start the moment you call.
On call, 24/7
The StreamStop incident response team is ready to act the moment it’s most needed.
Case study
The Fédération des cégeps counts on StreamScan to respond
Why they chose StreamScan: a network of 48 post-secondary institutions needed one incident response partner it could call for any campus, at any hour.
What it means: when an incident hits, there’s no scramble to find help. The team and the plan are already in place.
48
institutions covered
30,500
employees
225,000
students
Mandated since December 2023
The first cybersecurity firm mandated by the Fédération des cégeps to respond to cyber incidents across its network.
What would an incident cost your company?
In two minutes, compare the estimated cost of an incident with and without StreamStop, then get your results to share with your team.
Ouvrir le calculateur +Fermer le calculateur –
Frequently asked questions
My insurer already provides incident response. Why StreamStop?
StreamStop complements your coverage. You get a team familiar with your environment that can work alongside the firm and lawyers your insurer appoints. Check your policy’s terms with your broker; we can help you clarify them.
We already have an MDR service. Isn’t this redundant?
It depends what your MDR actually does in a crisis. Some MDR services detect threats and send remediation steps, but hand off a live, escalating breach to your team at the worst moment. StreamStop is a dedicated incident response team that takes the technical lead when an incident is underway: it contains it, investigates, and works alongside your IT through recovery. If your MDR already includes hands-on incident response, StreamStop adds guaranteed response terms and surge capacity for a major event.
What if no incident happens?
You keep priority access and your reduced rates. With Pro and Premium, a $2,000 or $7,500 credit applies to other services, such as a tabletop exercise or a review of your incident response plan.
Let’s talk about your readiness
A StreamScan expert will contact you to review your situation and the plan that fits.
Dealing with an incident right now? Call 1-877-208-9040 instead.